An Assessment of Cause and Effect Relationship among the Elements of Supply Chain Performance Evaluation through Fuzzy Dematel Method

Document Type : Original Article

Authors

1 PhD candidate in statistics and mathematics, Shahid Bahonar University of Kerman, Iran

2 Corresponding author: PhD in business administration, Researcher at the Faculty of Planning and Strategic Management, Imam Hussein University

Abstract

Due to the development of the concept of supply chain management in various industries, the evaluation of supply chain performance is being considered a lot. Various models have been proposed to evaluate the flow of organizational processes. The purpose of this study is to ease the complexity of supply chain performance modeling. Dematel method is used to achieve the goals. Reviewing the literature of supply chain performance evaluation, the researchers identified six factors. The special Dematel questionnaire was used for pare comparison of the factors. Using snowball sampling method, a sample of 30 experts were selected, and the direct relationship between the factors affecting the supply chain performance was evaluated by them. Having designed the final model of Dematel method, the cause and effect factors were separated. Four elements including outcomes and results, processes, growth and learning, infrastructure and inputs, were selected as the causes, and two element including finance and stakeholder satisfaction were selected as the effects. Based on the findings of this study, the supply chain evaluation function can easily affect the optimization of influential factors in the model. As a result, it is suggested that decision makers and managers pay attention to cause and effect factors, especially in the situations of limited resource, for improving the supply chain performance evaluation process.

Keywords

References

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Journal of System Management Studies
Volume 1, Issue 3
November 2020
Pages 37-52

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